Appointment reminders

Automatic reminders that
cut your no-shows.

Confirmations and reminders on SMS, email and WhatsApp, on the timing you choose, with reply-to-confirm — the single highest-return thing an appointment business can automate.

The most expensive appointment is the one nobody shows up for — you staffed for it and earned nothing. Automatic reminders are the cheapest fix there is. A confirmation the moment a booking is made, a reminder the day before, and a nudge a couple of hours ahead turn most “I completely forgot” cancellations into arrivals, without anyone at the desk making a single call.

What makes reminders work is meeting people where they read and letting them act. TimeKey sends on SMS, email and WhatsApp, on the schedule you set, and a reminder can let the client confirm or cancel with one reply — so the few who cancel do it early enough for you to fill the slot. Add optional follow-ups and recalls, and the calendar does the chasing you used to do by hand.

Today's schedule

Tuesday, July 8

Dr. Marić

Dermatology

09:00Deposit paid

Consultation

N. Petrović

10:30Confirmed

Skin check

K. Ilić

12:00 · Open

Ana

Senior stylist

09:30Online

Cut & colour

M. Jovanović

11:30Confirmed

Blow-dry

S. Marković

13:30Reminder sent

Balayage

L. Nikolić

Marko

Barber

09:00Confirmed

Beard trim

S. Kovač

10:30Reminder sent

Fade + hot towel

D. Ristić

12:00 · Open

Jelena

Esthetician

09:30Deposit paid

Facial

T. Radić

11:00Confirmed

Waxing

A. Simić

13:00Confirmed

Follow-up

V. Đorđević

Each provider's day, colour-coded — a slot booked online closes on the spot, so the same time can't go twice.

Your whole team’s day on one screen — walk-ins, phone bookings and online bookings side by side.

01

SMS, email & WhatsApp

Reach clients where they actually read — WhatsApp and SMS open in minutes; email backs it up.

02

On your timing

A confirmation at booking, a 24-hour reminder, a 2-hour nudge — you set the schedule.

03

Reply to confirm

Let clients confirm or cancel in one tap; early cancellations become slots you can refill.

04

Confirmations to follow-ups

Confirmations, reminders, cancellations and post-visit follow-ups, all automatic.

05

Recalls & rebooking

Bring clients back for the check-up or refresh they are due on the interval you set.

06

Fewer no-shows, measurably

Reminders remove the forgetful; pair with deposits to catch the rest.

Fewer empty chairs

No-shows, quietly
designed out.

  • Automatic reminders on SMS, email and WhatsApp — on the timing you choose.
  • Deposits collected at booking, so a missed appointment isn’t a missed day.
  • No-shows are marked on their own and stay on the client’s history.
  • A waitlist offers freed-up slots to the next client in line.

Appointment

Fade + hot towel

Fri Jul 11 · 14:30 · with Marko

Deposit paid

At booking

€15 deposit held · confirmation sent

24h before

SMS reminder — “Reply C to confirm”

2h before

WhatsApp nudge with directions

!

If it becomes a no-show

Marked automatically · deposit kept · slot offered to the waitlist

You set the channels and the timing — TimeKey sends every reminder and marks the no-shows on its own.

Booking, around the clock

Let clients book
themselves, day or night.

  • A booking page and an embeddable widget, both selling from your real availability.
  • Clients pick the service, the provider and a free slot — no phone tag, no double bookings.
  • Take a deposit to confirm, or let regulars book instantly — your rule, per service.
  • Every provider’s hours, breaks and days off are respected automatically.

Bella Hair Studio · Book online

Cut & Colour

90 min

€55

Choose who

AnyoneAnaMarko

Friday, Jul 11

10:00Ana
11:30Ana
14:00Ana
16:301 left
€15 deposit confirms the spotrefundable 24h

Instant confirmation · reminder by SMS & WhatsApp

FAQ

Answers before you ask

Yes. Confirmations and reminders can be sent on SMS, email and WhatsApp, which typically reaches clients faster than email alone.

Fewer no-shows, on autopilot.

14-day full trial · No credit card · Free migration help