Built for tour & rental operators — Turks & Caicos to Dubai
No-show protection
Deposits that make appointments stick, automatic no-show tracking, and a waitlist that fills the gaps — the money you were leaving on the table, recovered.
Reminders bring back the forgetful; deposits catch the uncommitted. A small deposit at booking — a fixed amount or a percentage of the service, credited to the final bill — makes an appointment matter without punishing the clients who were always going to show. You do not need it on everything: keep instant, deposit-free booking for regulars and quick services, and reserve deposits for the long, expensive slots where a no-show costs you a whole afternoon.
When a no-show does happen, TimeKey marks it automatically and keeps it on the client’s history, so over time that record becomes its own quiet policy — the regular with a spotless history books instantly, the client with three no-shows books with a deposit or not at all. And because early cancellations free up in time, a waitlist offers the slot to the next client in line, turning a gap into a booking.
Today's schedule
Tuesday, July 8
Dr. Marić
Dermatology
Consultation
N. Petrović
Skin check
K. Ilić
Ana
Senior stylist
Cut & colour
M. Jovanović
Blow-dry
S. Marković
Balayage
L. Nikolić
Marko
Barber
Beard trim
S. Kovač
Fade + hot towel
D. Ristić
Jelena
Esthetician
Facial
T. Radić
Waxing
A. Simić
Follow-up
V. Đorđević
Each provider's day, colour-coded — a slot booked online closes on the spot, so the same time can't go twice.
Your whole team’s day on one screen — walk-ins, phone bookings and online bookings side by side.
01
Require a fixed or percentage deposit to confirm; it comes off the final bill.
02
Instant booking for regulars and quick jobs; deposits on the long, high-value slots.
03
No-shows are recorded on their own — no evening spent updating a spreadsheet.
04
A client’s no-show record follows them, so your deposit rules can set themselves.
05
A freed-up slot is offered to the next client waiting for that time, automatically.
06
Deposits plus automatic reminders remove the two biggest causes of no-shows.
Fewer empty chairs
Appointment
Fade + hot towel
Fri Jul 11 · 14:30 · with Marko
At booking
€15 deposit held · confirmation sent
24h before
SMS reminder — “Reply C to confirm”
2h before
WhatsApp nudge with directions
If it becomes a no-show
Marked automatically · deposit kept · slot offered to the waitlist
You set the channels and the timing — TimeKey sends every reminder and marks the no-shows on its own.
Booking, around the clock
Bella Hair Studio · Book online
Cut & Colour
90 min
Choose who
Friday, Jul 11
Instant confirmation · reminder by SMS & WhatsApp
FAQ
A small deposit makes the appointment real without penalising good clients, because it is credited to the final bill. The bookings that were never serious either commit or cancel in time for you to refill the slot.
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