No-show protection

No-shows, quietly
designed out.

Deposits that make appointments stick, automatic no-show tracking, and a waitlist that fills the gaps — the money you were leaving on the table, recovered.

Reminders bring back the forgetful; deposits catch the uncommitted. A small deposit at booking — a fixed amount or a percentage of the service, credited to the final bill — makes an appointment matter without punishing the clients who were always going to show. You do not need it on everything: keep instant, deposit-free booking for regulars and quick services, and reserve deposits for the long, expensive slots where a no-show costs you a whole afternoon.

When a no-show does happen, TimeKey marks it automatically and keeps it on the client’s history, so over time that record becomes its own quiet policy — the regular with a spotless history books instantly, the client with three no-shows books with a deposit or not at all. And because early cancellations free up in time, a waitlist offers the slot to the next client in line, turning a gap into a booking.

Today's schedule

Tuesday, July 8

Dr. Marić

Dermatology

09:00Deposit paid

Consultation

N. Petrović

10:30Confirmed

Skin check

K. Ilić

12:00 · Open

Ana

Senior stylist

09:30Online

Cut & colour

M. Jovanović

11:30Confirmed

Blow-dry

S. Marković

13:30Reminder sent

Balayage

L. Nikolić

Marko

Barber

09:00Confirmed

Beard trim

S. Kovač

10:30Reminder sent

Fade + hot towel

D. Ristić

12:00 · Open

Jelena

Esthetician

09:30Deposit paid

Facial

T. Radić

11:00Confirmed

Waxing

A. Simić

13:00Confirmed

Follow-up

V. Đorđević

Each provider's day, colour-coded — a slot booked online closes on the spot, so the same time can't go twice.

Your whole team’s day on one screen — walk-ins, phone bookings and online bookings side by side.

01

Deposits that stick

Require a fixed or percentage deposit to confirm; it comes off the final bill.

02

Your rule, per service

Instant booking for regulars and quick jobs; deposits on the long, high-value slots.

03

Automatic no-show marking

No-shows are recorded on their own — no evening spent updating a spreadsheet.

04

Kept on the client history

A client’s no-show record follows them, so your deposit rules can set themselves.

05

Waitlist fills the gap

A freed-up slot is offered to the next client waiting for that time, automatically.

06

Better with reminders

Deposits plus automatic reminders remove the two biggest causes of no-shows.

Fewer empty chairs

No-shows, quietly
designed out.

  • Automatic reminders on SMS, email and WhatsApp — on the timing you choose.
  • Deposits collected at booking, so a missed appointment isn’t a missed day.
  • No-shows are marked on their own and stay on the client’s history.
  • A waitlist offers freed-up slots to the next client in line.

Appointment

Fade + hot towel

Fri Jul 11 · 14:30 · with Marko

Deposit paid

At booking

€15 deposit held · confirmation sent

24h before

SMS reminder — “Reply C to confirm”

2h before

WhatsApp nudge with directions

!

If it becomes a no-show

Marked automatically · deposit kept · slot offered to the waitlist

You set the channels and the timing — TimeKey sends every reminder and marks the no-shows on its own.

Booking, around the clock

Let clients book
themselves, day or night.

  • A booking page and an embeddable widget, both selling from your real availability.
  • Clients pick the service, the provider and a free slot — no phone tag, no double bookings.
  • Take a deposit to confirm, or let regulars book instantly — your rule, per service.
  • Every provider’s hours, breaks and days off are respected automatically.

Bella Hair Studio · Book online

Cut & Colour

90 min

€55

Choose who

AnyoneAnaMarko

Friday, Jul 11

10:00Ana
11:30Ana
14:00Ana
16:301 left
€15 deposit confirms the spotrefundable 24h

Instant confirmation · reminder by SMS & WhatsApp

FAQ

Answers before you ask

A small deposit makes the appointment real without penalising good clients, because it is credited to the final bill. The bookings that were never serious either commit or cancel in time for you to refill the slot.

Protect every slot on the calendar.

14-day full trial · No credit card · Free migration help