Built for tour & rental operators — Turks & Caicos to Dubai
Appointments & services
Every provider's day,
booked and reminded.
The scheduling core TimeKey was built on — for clinics, dental and vet practices, hair & beauty salons, barbershops, spas and studios. Services, staff, deposits and reminders on one calendar.
Today's schedule
Tuesday, July 8
Dr. Marić
Dermatology
Consultation
N. Petrović
Skin check
K. Ilić
Ana
Senior stylist
Cut & colour
M. Jovanović
Blow-dry
S. Marković
Balayage
L. Nikolić
Marko
Barber
Beard trim
S. Kovač
Fade + hot towel
D. Ristić
Jelena
Esthetician
Facial
T. Radić
Waxing
A. Simić
Follow-up
V. Đorđević
Each provider's day, colour-coded — a slot booked online closes on the spot, so the same time can't go twice.
Your whole team's day on one screen — walk-ins, phone bookings and online bookings side by side.
01
Services & providers
Each service with its duration, price, buffer and colour — and every provider with their own hours, breaks, days off and service list.
02
Online booking, 24/7
A hosted booking page and an embeddable widget take appointments from your live calendar while your doors are closed.
03
Reminders that cut no-shows
Automatic SMS, email and WhatsApp confirmations, reminders and follow-ups — on the timing you set.
04
Deposits & no-show cover
Ask for a fixed or percentage deposit to confirm; no-shows are marked automatically and the deposit stays put.
05
Recurring & waitlist
Weekly, biweekly or monthly recurring appointments, plus a waitlist that fills the gap a cancellation leaves.
06
Reviews, rebooking & AI
Review requests, birthday and win-back messages, and an AI receptionist that books on WhatsApp, chat and the phone.
Booking, around the clock
Let clients book
themselves, day or night.
- A booking page and an embeddable widget, both selling from your real availability.
- Clients pick the service, the provider and a free slot — no phone tag, no double bookings.
- Take a deposit to confirm, or let regulars book instantly — your rule, per service.
- Every provider’s hours, breaks and days off are respected automatically.
Put it on your own site too — the website builder ships booking-ready.
Bella Hair Studio · Book online
Cut & Colour
90 min
Choose who
Friday, Jul 11
Instant confirmation · reminder by SMS & WhatsApp
Fewer empty chairs
No-shows, quietly
designed out.
- Automatic reminders on SMS, email and WhatsApp — on the timing you choose.
- Deposits collected at booking, so a missed appointment isn’t a missed day.
- No-shows are marked on their own and stay on the client’s history.
- A waitlist offers freed-up slots to the next client in line.
Appointment
Fade + hot towel
Fri Jul 11 · 14:30 · with Marko
At booking
€15 deposit held · confirmation sent
24h before
SMS reminder — “Reply C to confirm”
2h before
WhatsApp nudge with directions
If it becomes a no-show
Marked automatically · deposit kept · slot offered to the waitlist
You set the channels and the timing — TimeKey sends every reminder and marks the no-shows on its own.
The client, remembered
Every visit, note
and deposit on file.
- One profile per client — history, preferences, notes and total spent.
- Recurring appointments for the standing weekly and monthly regulars.
- Birthday and win-back messages that bring the quiet weeks back to life.
- Review requests sent after the visit — to Google and your own page.
Milica Jovanović
Client since 2023 · prefers Ana
24
visits
€1,180
spent
Jun 12
last visit
Recent
After hours, an AI receptionist answers on WhatsApp, web chat and the phone — it checks real availability, books the appointment and sends the payment link, then hands off to a human the moment you want it.
Switching from another tool?
From the blog
Running an appointment book, in practice
Fill tomorrow’s schedule tonight.
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